Privacy Policy

Your privacy is important to us. This policy explains how CyberGuard collects, uses, and protects your data.

Last Updated: December 2024

This Privacy Policy applies to cyberguard.local and all associated services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

Information You Provide

  • • Contact Forms: Name, email, company, and message content
  • • Lead Magnets: First name, email, company, company size
  • • Chat Support: Messages sent through Crisp.chat widget
  • • Newsletter Signup: Email address for security updates

Information Collected Automatically

  • • Analytics: Page views, scroll depth, button clicks (via Plausible.io)
  • • Device Information: Browser type, OS, device type
  • • Referrer Data: How you found us (traffic source)
  • • Local Storage: User preferences (theme, language) stored locally
  • • Tool Usage: Anonymous tool interactions (Browser Scanner, Risk Calculator)

2. How We Use Your Information

  • ✓ Provide Services: Deliver educational content and security tools
  • ✓ Improve Experience: Analyze usage patterns to enhance features
  • ✓ Communication: Send security alerts, updates, and newsletters
  • ✓ Support: Respond to inquiries and provide customer service
  • ✓ Security: Detect abuse, fraud, and protect site integrity
  • ✓ Legal Compliance: Fulfill legal obligations under GDPR, CCPA, etc.

3. Data Protection & Security

CyberGuard implements industry-standard security measures:

  • HTTPS/TLS: All data transmitted with AES-256 encryption
  • HSTS: HTTP Strict Transport Security enforced (1-year preload)
  • CSP Headers: Content Security Policy prevents XSS attacks
  • No Data Storage: Security tools run client-side (no server processing)
  • Secure Forms: Form submissions via Formspree with TLS
  • Regular Audits: Security assessments and penetration testing

4. Analytics & Tracking

Plausible Analytics (Privacy-First):

  • ✓ No Cookies: GDPR-compliant, cookieless tracking
  • ✓ No IP Logging: IP addresses are anonymized
  • ✓ No Personal Data: Tracks only aggregate metrics
  • ✓ Data Ownership: You retain 100% data ownership
  • ✓ GDPR Compliant: No consent needed for analytics

We do NOT use Google Analytics, Facebook Pixel, or other invasive tracking technologies.

5. Cookies & Local Storage

Local Storage (Client-Side Only):

  • • Theme Preference: Light/dark mode selection
  • • Tool History: Previous search/tool queries
  • • User Session: Temporary session data

Third-Party Services:

  • • Crisp Chat: May store chat history for support continuity
  • • Formspree: Stores form submissions for response tracking

You can disable local storage through your browser settings without affecting site functionality.

6. Third-Party Services

CyberGuard integrates with trusted third-party services:

Formspree - Form Processing

Handles contact and lead magnet form submissions. Data processed per Formspree privacy policy.

Crisp Chat - Live Support Widget

Enables real-time chat support. Messages processed per Crisp privacy policy.

Plausible Analytics - Web Analytics

Privacy-first analytics. No personal data collected. GDPR/CCPA compliant.

Leaflet.js / OpenStreetMap - Threat Map

Client-side map rendering. No tracking or data collection.

7. International Data Transfers

CyberGuard operates in compliance with GDPR, CCPA, and other international data protection regulations. If you're accessing from the EU, UK, or other regions with specific requirements:

  • • Standard Contractual Clauses: Data transfers use approved mechanisms
  • • Data Processing Agreements: Third-party vendors signed DPAs
  • • Minimization: We collect only essential data

8. Your Rights & Choices

You have the following rights regarding your data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data (within legal limits)
  • Right to Object: Opt-out of marketing communications
  • ⬇ Right to Data Portability: Receive data in portable format

To exercise these rights, email privacy@cyberguard.local with your request.

9. Marketing Communications

We may send you:

  • Security alerts and threat intelligence updates
  • New learning resources and educational content
  • Product updates and feature announcements
  • Promotional offers and webinars

Each email contains an unsubscribe link. You can manage preferences at any time.

10. Data Retention

Data Type Retention Period
Contact Form Submissions 12 months
Lead Magnet Registrations 24 months (for nurturing)
Analytics Data 24 months (Plausible default)
Chat Transcripts 90 days (Crisp default)
Local Storage Data Until cleared by user

11. Children's Privacy

CyberGuard is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover we've collected data from a child under 13, we'll delete it immediately.

If you're under 18, please ask your parent/guardian's permission before providing information.

12. Policy Changes

We may update this privacy policy periodically. Major changes will be announced via email (if you've provided it) or prominent site notification. Your continued use of CyberGuard indicates acceptance of updated policies.

13. Contact Us

For privacy-related questions or requests:

  • 📧 Email: privacy@cyberguard.local
  • Visit: contact.html
  • Use the Crisp Chat widget for immediate support